Tokyo, Mount Fuji & Kyoto

Your tour :

• The prices displayed on this page may vary according to the exchange rate of the Japanese ¥.
• Unfortunately, this tour is not accessible to people with reduced mobility.
• Pets are not allowed.
• Children over 3 years of age are allowed. Rates for children are available for people from 3 to 11 years old inclusive.
• This programme is subject to change due to circumstances such as weather conditions or any other case of force majeure. Please note that due to the current circumstances, any information mentioned is subject to change or modification.
• Your travel documents will be given to you as follows:

1. Travel diary by email 3 weeks before departure, and other electronic documents
2. Paper documents (airport transfer tickets, transport cards) when you arrive at the airport by our airport assistant.
3. Your pocket Wi-Fi at the hotel reception upon arrival.

N.B.: no ticket for airport transfers from Kansai airport. The reservation is registered in the name of the tour reservation.

Your accommodation :

• Tourist tax not included for some hotels.
• Some hotels may ask you to pay a tourist tax on arrival. This depends on the city and even the hotel, as some do not include it in the booking price. Normally, it is 200¥/night/person (about €1.60) but can be slightly higher in 4* hotels. It must be paid in cash at the hotel reception. For traditional Japan Experience accommodations, it is included in the initial tour price.
• Room size: in Japan, a densely populated country where everything is compact, 3-star luxury hotels are of very good quality but the rooms are often quite narrow (12 to 20m2) depending on the hotel. Please note the size of the single room, between 10 and 16m2. For more comfort, you can choose our luxury 4**** accommodation upgrade option. (This option is only valid for the hotel in Tokyo, not for the traditional accommodation in Kyoto).
• Double room: Rooms for two people in western hotels have 2 single beds (twin rooms) by default, which can usually be joined together. As an option, you can select a double room instead of a twin if you prefer a double bed.
• Single room: People travelling alone and wishing to book a single room must pay a supplement at the time of booking. The single room supplement is compulsory for orders with an odd number of participants. Please note that if you request more than two people in a single room, the single room supplement will be applied to all accommodation except for the ryokans (3 and 4*). In fact, as this is traditional accommodation, people with the same reservation are grouped together in spacious rooms for up to 5 people.
• 3-person room: If there are 3, 5 or more of you and you do not select the single supplement, a triple room will be allocated to you.
• In the case of a group order (> 5 people), it is possible, depending on hotel availability, that not all members of the group will be accommodated in the same hotel. Nevertheless, we aim to keep you close.
• Names of the hotels : The names given on the site are for information only. In the event of unavailability, an establishment of equivalent standing will be scheduled. Hotels, corresponding to local standards, are given as an indication and may be changed on site for hotels of a similar category.
• In the ryokan, guests sleep on comfortable futons placed on the tatami mat. The room has a private sink and toilet. As is customary in Japanese ryokan, the onsen bathroom is shared (not mixed) unless you take the "private bathroom in the room" option. OPTIONAL: Enjoy a private Japanese bathroom (traditional or modern onsen) in your room. This option is recommended for mixed couples, families, people who are modest or have visible tattoos.
  The 4* ryokan (see 4* option) have comfortable futons raised on either western beds in a traditional tatami room. The bathrooms and toilets of the 4* ryokans are private.

Your transport :

• Flights are not included in this tour. Do not hesitate to contact us if you would like to include flights in your order: Flights in economy class with stopovers or direct flights, eco-premium or business air upgrades, provincial departures or abroad: we will be able to advise you.
• The tour departure and end dates presented on this page relate to your stay in Japan. You will arrive in Japan via Tokyo (Narita or Haneda airports) and depart from Kansai airport (KIX, not Itami ITM). On departure, you will have to leave the day before Europe and land at 6:30 p.m. at the most to make the most of the airport services of your circuit (reception and transfer to Tokyo).
  The return takes place the same day, taking into account the favorable time difference, with a minimum take-off time at 9 a.m. Do not hesitate to consult us for any uncertainty or need for clarification on the choice of international flights.
• Airport transfers: The shared limousine bus shuttle leaves from the airport and stops either in front of your hotel or at a stop between 1 and 15 minutes' walk from your hotel. Our airport assistant in Tokyo will drive you to the platform for the airport transfer. Then this transfer to the hotel is done without assistance. If you wish to be accompanied from the airport to your hotel reception, choose the "Accompanied airport transfer" option. On the way back, the shared shuttle bus leaves from your hotel or very close by to take you directly to the Kansai KIX airport in 1 hour 30.
• Included in your tour is a pre-paid transport card with 1500¥ loaded in advance (about €12) (Suica or Pasmo brand); a 3 day metro pass, a transport pass for the Tokyo Shinjuku -> Hakone route and all transport in the Hakone region (excluding taxis) and an unlimited Kyoto and Kansai 3-day transport card (Kansai Thru Pass). To note: These 3 cards should cover a large amount of your journeys. Please note: The metro pass is valid for 72 hours after the first use, until the expiry date printed on the back of the pass on this first use. This pass allows you to use all 13 of Tokyo's underground lines (Tokyo Metro and Toei Subway). The JR regional train lines are only accessible with the pre-payment card, where the journey is charged to you. When the 3-day metro pass and the 1,500¥ pre-paid transport card expire, you will have to pay for all your journeys by reloading your pre-paid transport card (in the ticket machines at all stations and metro stations. A metro ticket in Tokyo costs around €2, depending on the length of the journey).
• In Kyoto, the Kyoto and Kansai 3-Day Unlimited Transport Pass (Kansai Thru Pass) is valid on all Kyoto metro and bus lines, as well as 2/3 of the Kansai region network (all lines excluding JR). The JR lines in the Kansai region are accessible with the prepaid transport card.
• The Odawara -> Kyoto Shinkansen will be booked for mid-morning departure to arrive in Kyoto at noon. Seats are reserved, in ordinary class. Please contact us if you would prefer to travel in first class ("green class"). We will do our best to reserve seats on the right hand side, so that you can see Mount Fuji. After booking the tour, it will not be possible to change the schedule of the Shinkansen. If you miss your Shinkansen, your tickets will be lost and cannot be refunded. You will have to buy new tickets at your own expense.

Your activities :

• Airport reception is in English. Your airport assistant will be waiting for you at the customs exit holding a sign with the name of the reservation. They will give you your travel documents and take you to your airport transfer. They will not accompany you to Tokyo (this is possible, but optional).
• The guided tour of Gion takes place in groups of 12 people maximum, from 18:00 to 19:30/20:00. In French or English (depending on the language of the other participants). More details on the meeting place in your travel journal. Dinner is not planned but your guide will be able to give you their best spots.

Your meals :

• Breakfasts which are not included in your package can be added at the reception when you arrive at the hotel. However, you will find many cafés near your hotel serving copious breakfasts, often tastier than those in the hotels, which sometimes have tight schedules and are predominantly savoury. However, if you would like to add breakfast to your offer when you make your reservation, you can select it as an option.
• Traditional Japanese dinner and Japanese breakfast (mostly savoury) are included in your Hakone tour. Do not hesitate to indicate any dietary requirements you may have, we will pass them on to the ryokan so that they can take them into account when planning the meals. If the ryokan does not take any of these dietary requirements into account, we cannot be held responsible and no compensation will be issued.