Highlights of Japan

• Tourist tax: Some hotels charge around ¥200/person/night (≈£1.37 / $1.93), payable in cash; 4★ hotels may be slightly higher.
• Room size: 3★ hotels are comfortable but compact (12–20 m²; singles 10–16 m²).
• Double rooms: Usually twin beds (joinable); double bed available on request.
• Single rooms: Solo travellers must pay a single supplement (mandatory for odd-number groups), except in ryokans, which offer shared spacious rooms (up to 5 guests).
• Triple rooms: Provided for groups of 3, 5 or more without a supplement.
• Groups: If over 5 people, you may stay in nearby hotels depending on availability.
• Ryokan stays: Sleep on futons over tatami with private toilet/sink and shared onsen (separate by gender). Private bath option available—recommended for couples, families, or tattooed guests. 4★ ryokans include private bathrooms and raised futons or Western beds.

• Breakfasts: If not included, breakfasts can be added upon arrival at your hotel. Nearby cafés often offer tastier and more affordable options than hotel breakfasts, which tend to be savoury and served on a fixed schedule.
• Hakone stay: Includes a traditional Japanese dinner and Japanese-style breakfast.

• Including flights: Contact us if you wish to add flights to your booking. We can arrange direct or stopover flights, premium economy or business upgrades, and departures from other cities or abroad.
• Travel dates: The tour dates shown correspond to your stay in Japan. You’ll arrive and depart from Tokyo (Narita or Haneda). Plan to leave Europe the day before and arrive by 6 pm to benefit from your included airport transfer. The return flight should depart no earlier than 9 am the following day. Contact us if you need help selecting flights.
• Self-booked flights: If you purchase your own flights, please send us your flight details at least one month before departure so we can organize your airport welcome and transfer.

• A ¥1,500 pre-charged transport card (Suica or Pasmo) for everyday travel.
• A Hakone Free Pass, covering transport between Tokyo Shinjuku and Hakone and within the Hakone region (excluding taxis).
• A 14-day Japan Rail Pass, valid on most JR trains, including Shinkansen routes.

• The Japan Rail Pass (JR Pass) is a personal rail pass for foreign visitors, offering unlimited travel for 14 consecutive days on all Japan Railways (JR) trains nationwide. You’ll receive an exchange voucher on arrival, which must be redeemed at a JR office by presenting your passport and completing a short form. You’ll then choose your start date for the pass.
• To save time, we recommend exchanging your voucher in Tokyo rather than at the airport, as doing so on arrival may delay your transfer. Once activated, simply insert the pass at the ticket gates and board any JR train. Most trains have open seating, but you can reserve seats at no extra cost at ticket counters if desired.
• A 14-day pass is the most cost-effective option for this itinerary, as it covers the main intercity routes. Extending to 21 days is generally not worthwhile, since city transport is inexpensive and only partly covered by JR.
• Eligibility: The JR Pass is available only to non-resident foreign travellers. Japanese nationals living in Japan or foreign residents (including students) are not eligible and must buy regular tickets locally. Japanese citizens residing abroad may qualify under certain conditions — see Japan Experience FAQ.

• Airport Welcome: Conducted in English. Your airport assistant will meet you at the customs exit, holding a sign with your reservation name. They will provide your travel documents and guide you to your airport transfer (unaccompanied to Tokyo).
• Shinjuku Night Tour: A 2-hour guided group tour starting at 7 pm. Conducted in English if the group includes multiple nationalities.
• Gion Guided Tour: A 2-hour evening tour beginning at 7 pm, conducted in English under the same multilingual conditions. 

• The device comes with a simple instruction booklet and a prepaid return envelope. It will remain active until the final day of your trip.
• You can connect up to 5 devices simultaneously (such as phones, tablets, or computers).
• One Pocket WiFi is provided for bookings of 1 to 5 travelers. For groups of 6 or more, a second device will automatically be included at no extra cost.

• Upon reservation Japan Experience offers you 2 types of protection:

  Japan Experience Flex :

  Cancellation insurance before departure (conditions apply).

  Japan Experience Protect :

  Pre-departure cancellation insurance and on-site assistance (conditions apply). COVID protection included.

If you wish to cancel your trip after signing the registration form, please notify Japan Experience as soon as possible—by registered mail (with acknowledgment of receipt) or by email. The date the notice is sent will serve as the official cancellation date.

The itinerary may be modified due to weather conditions or unforeseen circumstances.

To ensure participant safety and comfort, Japan Experience may adjust the order of visits, the choice of cities, or other program details as needed but always with the goal of maintaining a smooth and enjoyable travel experience.

• This tour is not suitable for travelers with reduced mobility.
• Pets are not allowed.
• Children and infants are welcome.
  • A child rate (ages 3–11) includes a standard bed and seat.
  • An infant rate (ages 0–2) includes a baby crib in most accommodations, though availability cannot be guaranteed.
• Dietary requirements: Vegetarian or vegan options in Japan are limited, particularly on group tours. While Japan Experience cannot guarantee specific meals, your guide will help you find suitable dishes when possible. The same applies to travelers with food intolerances.
• Luggage: Extra luggage transfers incur an additional charge (approx. £25 / $31 USD per person per bag). Please inform your guide in advance.

• A digital version of your travel booklet and related documents will be sent by email 3 weeks before departure.
• Airport transfer tickets will be provided by your airport assistant upon arrival (if applicable).
• Physical travel documents needed for the tour will be given by your tour guide at the hotel meeting at 7:00 PM on Day 1.

1. Choose your tour, departure date, and number of participants.
2. Pay a 35% deposit online to confirm your booking.
3. Receive your booking confirmation by email.
4. Book your flight (either through Japan Experience or independently, ensuring flight times fit your tour schedule).
5. Pay the remaining balance at least one month before departure. Payment in installments is available upon request.

For questions or assistance, contact our team at +44 (0)20 3514 6932 or contact@japan-experience.com.

You can also visit our London office or request a quote online