NORTH KYUSHU PASS

North Kyushu region

Kyushu is Japan's third-largest island, located south-west off the main island. The region offers modern cities, natural beauty and historical sights. 

Kyushu is home to Mount Aso, which, with an altitude of 1,591 metres, is one of the largest active volcanoes in the World! The tectonic activity in the region makes it the ideal place to visit a hot spring; Beppu and Yufuin are famous areas for onsen. 

JRP Assistance

The JRP Assistance service is offered to customers who have purchased a Japan Rail Pass on the Japan-Rail-Pass or the Japan Experience website. This service provides unlimited access to telephone assistance in Japan 7 days a week and from 8 a.m. to 8 p.m. for any questions, advice or troubleshooting relating to your train journey in Japan. This service also allows you to get a full refund of your Japan Rail Pass, should you need to cancel your order.

Conditions of the North Kyushu Pass 

Eligibility

• Only international tourists who have a temporary visitor entry status for Japan are eligible for this pass.
• Japanese passport holders can NOT use this pass.

Exchange

• The voucher must be exchanged within a 3-month period from the date of issue.
• To exchange the voucher for the pass you will need your passport.
• The start date of the pass can no longer be changed once the pass has been exchanged.

JR Exchange Offices:

• Hakata Station, Travel Service Center, weekdays from 10 am to 8 pm, weekends until 6 pm. Ticket Office, daily from 7 am to 11 pm.
• Kokura Station, Travel Service Center, weekdays from 10 am to 7 pm, weekends until 6 pm. 
• Mojiko Station, Travel Service Center, daily from 10 am to 6 pm.
• Kumamoto Station, Travel Service Center, weekdays from 10 am to 7 pm, weekends until 5:30 pm. 
• Sasebo Station, Travel Center, weekdays and Saturday from 10 am to 6 pm.
• Saga Station, Travel Service Center, weekdays from 10 am to 7 pm, Saturdays until 6 pm, Sundays and public holidays until 5 pm.
• Nagasaki Station, Travel Service Center, weekdays from 10:30 am to 7 pm, weekends until 6 pm.
• Oita Station, Travel Service Center, weekdays from 10 am to 7 pm, weekends until 5 pm.
• Beppu Station, Travel Service Center, daily from 10 am to 6 pm.

Validity

What is included with the pass? 

• The North Kyushu pass is valid on all JR Kyushu lines above the line formed by Kumamoto, Aso and Bungo Taketa.

What is excluded with the pass? 

• The pass is not valid for the Sanyo Shinkansen, sleeper trains and the JR Kyushu buses.

Seat Reservations

• With the pass, no additional fee is required when reserving seats. In order to travel in first class (Green cars) you will have to pay additional fees.
• Non-reserved Ordinary class cars can be accessed freely.
• To access the platforms, show your pass to the JR Kyushu staff located at the gate to the platform.
• To reserve a seat, ask the JR Kyushu staff at the ticket office.
• It is a personal pass. Please always carry your passport when using the pass as station and train staff may check it.

Cancellation

• An unused voucher is refundable for one year from the date of issue.
• The voucher can be refunded if it has never been exchanged in Japan.
• A cancellation fee of 15% of the value of the voucher will be retained.
• No refund is possible for a voucher received by us more than one year from the date of issue.
• A refund is not possible for a lost or stolen pass.